This month, outreach workers gave some powerful examples of how the Commonwealth Care Open Enrollment process has added some new twists to the problem of access to providers.
MassHealth and Commonwealth Care enrollments have slowed, and outreach workers are concentrating on "churn" problems, eligibility renewals and how to help clients whose CommCare premiums will go up on July 1.
A few days after the new Health Safety Net (HSN) regulations were approved, I got an e-mail from an outreach worker in a Western Massachusetts community health center that made me stop and think.