The economic downturn shaped a lot of our discussion – how it affects clients, state services, and our own organizations. For example, more clients find themselves in tears during appointments – some with problems like home foreclosure that outreach workers just can’t help fix. Many HAN organizations are taking on additional responsibilities with fewer staff. CP has also cut back staffing; we are now closed on Wednesdays.
This online tool identifies organizations helping with MassHealth, Commonwealth Choice and Commonwealth Care enrollment.
